Welcome to ARC (Europe) Ltd website. The following sets out the Terms and Conditions of using this website.

1. Introduction and Acknowledgement of Use

1.1. These terms and conditions (together with documents referred to in it) are for our website accessed through https://www.arceuropeltd.co.uk for ARC (Europe) Ltd (referred to as "ARC/we/our/us"), full company details appear at the end of these terms and conditions.
1.2. As a user of this website (referred to as "you/your") you acknowledge that any use (including accessing, browsing and registering) of this website is subject to these terms and conditions as well as our Privacy Policy and our Cookie Policy.
1.3. Our Privacy Policy sets out the lawful basis on which we process any personal data we collect including data you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
1.4. Please read these terms of use and the Privacy Policy and our Cookie Policy carefully before you start to use our site, as these will apply to your use of our site. You may want to print a copy of this for future reference. By using our site and when registering an account with us, you confirm that you accept these terms of use and that you agree to comply with them. You further warrant that all data provided by you is accurate. If you do not agree to these terms of use, you must not use our site.
1.5. If your use of this website is for business purposes, you hereby acknowledge that your use is in the course of your employment and you are using this website with the permission of your employer or entity/organisation that you represent. In such circumstances, you will bind the employer/organisation on whose behalf you are making such use, to the prevailing terms and conditions. If you do not have permission from your employer or entity/organisation then you must not access or use this website. Accordingly, 'you/your' shall also include your employer or entity/organisation.

2. Changes to these terms or to our website

2.1. We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website. It is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
2.2. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

3. Intellectual Property

3.1. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials, marks and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to), in any way, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content whatsoever without our prior written approval.

4. Limitation and Our Liability

4.1. We will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind, express or implied statutory or otherwise, regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses, bugs or Trojans of any kind or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss and/or damage from action taken or taken in reliance on material or information contained on the site.
4.2. Other than as expressly provided in these terms and conditions, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
4.3. We will not be liable, in tort (including, without limitation, negligence), contract, pre-contract or other representations (other than fraud or fraudulent misrepresentations) or otherwise out of or in connection with the terms and conditions or the use of this website for any: economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; consequential, special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
4.4. We will take all reasonable measures to safeguard any details submitted using the secure website, but we cannot be held liable for any loss and/or damage caused whatsoever as a result of unauthorised access to information provided by you or your reckless, negligent or otherwise disclosure of any information to an unauthorised third party.
4.5. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or any other liability that cannot be excluded or limited by English law.

5. Password

5.1.1. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If at any time you know or suspect that anyone other than you knows your username or password, you must promptly notify us via email at customers@arceuropeltd.co.uk or telephone number 01932 251 000.
5.1.2. Your password is held securely in our database and an activation link will be emailed to you when you register.
5.1.3. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

6. Payments

6.1.1. The following terms and conditions apply to all persons making online payments to us and all payment plans set up online to make future payments.
6.1.2. Using the online payments facility on this site indicates that you accept these terms. If you do not accept these terms, you should not make payment or set up a payment plan via our website and should contact us to discuss alternative ways that you can pay.
6.1.3. All online payments and payment plans are subject to the following conditions:

6.1.3.1. Payments must be by debit card only. We accept payment with Visa Debit, MasterCard Debit and Electron. A payment plan for future payments may be set up by direct debit.
6.1.3.2. In making a payment or setting up a payment plan you are confirming that you are authorised to make the payment as the cardholder, or otherwise that you have the cardholder’s permission.
6.1.3.3. Payments will ordinarily reach the account to which you are making payment immediately, but this could take up to two working days.
6.1.3.4. If the debit card supplier declines payment, we cannot accept liability for this and are under no obligation to inform the accountholder (or if someone has paid on the accountholder’s behalf, the person making payment) of this. You should check with your bank/debit card supplier (or, if applicable, the person making payment) that payment has been deducted from the paying account.

7. Misuse

7.1. Our site must not be framed on any other site, nor may you create a link to any part of our site.
7.2. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

8. Viruses

8.1. We do not guarantee that our site will be secure or free from bugs or viruses.
8.2. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
8.3. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

9. Miscellaneous

9.1. If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
9.2. These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999).
9.3. We shall be under no liability for any delay or failure to otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
9.4. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You acknowledge and agree that by you accessing any linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:

9.4.1. the privacy practices of such websites; or
9.4.2. the content of such websites, including, without limitation, any advertising, content, products, goods or other materials or services on or available from such websites or resources; or
9.4.3. the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
9.5. We reserve the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions and/or any other terms and conditions to any third party
9.6. No delay or failure by us to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.
9.7. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website and sets forth the entire agreement and understanding between you and us for your use of this website.

10. Jurisdiction

10.1.1. These terms and conditions shall be governed by the laws of England and any dispute between us will be resolved exclusively in the Courts of England.

ARC (Europe) Ltd Registered Office Kent House, Churchfield Road, Walton-On-Thames, Surrey, KT12 2TU. Registered in England No. 4214145